Welcome to Totton Health Centre
Practice Mission Statement
Dr Godfrey & Partners at Totton Health Centre is a long established medical practice that is committed to preserve its good reputation for being a caring, friendly and innovative practice.
“Our aim is to provide our patients with the highest quality health care available to the NHS, together with a personalised service involving respect, confidentiality and compassion.”
ZERO TOLERANCE POLICY
Due to the increasing number of episodes of verbally aggressive behaviour towards our GPs and practice team members, can we respectfully draw your attention to our Zero Tolerance Policy here.
IMPORTANT MESSAGE RE. SURGERY OPENING TIME ON
MONDAY 22ND JULY 2019
THE SURGERY WILL OPEN AT 9.30AM
THIS IS DUE TO WORK TAKING PLACE ON THE COMPUTER SYSTEM FOR THE SURGERY MERGER
IF YOU HAVE AN EMERGENCY BETWEEN 8.30AM AND 9.30AM AND CANNOT WAIT UNTIL THE SURGERY RE-OPENS PLEASE RING 02380 865051
VERY IMPORTANT PATIENT NOTICE REGARDING
COMPUTER SYSTEM MERGE IN JULY 2019
Please click here for more information.
Forest Gate Surgery and Dr S J Godfrey & Partners (Totton Health Centre) are now planning to work even more closely together (under one single NHS contract) and have asked West Hampshire Clinical Commissioning Group for permission to do so.
We would like to hear your views and give you the opportunity to find out why we are considering this change.
We would like to invite you to take part in a short survey. This should take less than five minutes to complete. Your feedback in this survey will be used to help us make a decision and to ensure that we provide a service that meets your needs.
Please click here to complete the survey.
Drop In sessions are also available. Please click here to view when and where these will take place.
Please click here to view a copy of the patient letter for further information.
A "Frequently Asked Questions" (FAQ) document can be found here.
IMPORTANT PATIENT NOTICE
As of 1st October 2018, Dr S J Godfrey & Partners are now part of the New Horizons Medical Partnership along with Forest Gate Surgery in Totton.
Both practices are working together to provide you, our patients, with excellent care.
We believe that as two practices working together, we will be able to offer a better service to our patients.
To start with, nothing much will change - You will still phone the same number and both buildings are still open as they were before.
As time progresses, we will be able to offer you, our patients, a better "on the day" service for urgent care.
We plan to utilise the best services from each practice across all of our patients.
By being a larger practice, we believe we will be better able to cope with rising patient demand against a reducing availability of doctors and nurses.
We look forward to working this out together with you, our patients.
Not sure if you need to see a GP or not?
Did you know that you can access advice and help direct from this website using eConsult?
eConsult is a system that enables patients to contact their GP Practice online, seeking advice and support.
Click the banner above to get started, or click here for more information on the eConsult service, which includes a video explaining how the service works.
We understand how important it is to keep your personal information safe and secure, and we take this very seriously. We have taken steps to make sure your personal information is looked after in the best possible way. We review our procedures regularly.
For more information, or to read the Privacy Notice, please click here.
NEW SERVICE AVAILABLE TO TOTTON PATIENTS
Appointments available at The Practice at Lymington (TPAL)
To make an appointment, please telephone 01590 630545 during clinic opening times ONLY
NB: This is NOT a walk-in service
For more information and opening hours, please click here.
We are keen to hear about your experiences here at Dr S J Godfrey & Partners...
Would you recommend our surgery to your family and friends, if they needed similar care or treatment?
Do you have any comments about your experiences here?
Let us know by filling in one of our feedback forms on display in the surgery or the anonymous feedback form here.
Practice responses to patient comments will be updated monthly, and can be found here.
(Site updated 18/07/2019)